Installation and after sales support

Installation of a Dry Salt Aerosol environment requires special expertise. Our people have vast expertise on air flow behavior and understand the impact of criteria like temperature and humidity on airborne salt aerosol particles.

Based on the physical location where a Dry Salt Aerosol environment is installed, Microsalt works out a detailed plan in collaboration with her customer. On average the installation, testing and calibration of the technology takes from 0,5 day up to 2 days.

Microsalt further fine-tunes the installed technology within the first 4 weeks after installation, based on customer feedback.
After the installation has been done, the customer receives after sales support when needed. Microsalt provides yearly maintenance contracts to make sure customers can properly be supported. The maintenance contract guarantees that the customers Salounge receives 2 on-site check-ups every year. Parts are replaced when needed and the Dry Salt Aerosol microclimate is checked again. Customers can use the help desk support as well to receive support when needed.